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frequently asked questions

Are you have a questions? Try to find answers on this page. Most popular answers are posted here. If you will not find answers on your questions, you can contact our support and we will answer.

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Financial questions

Investing and withdrawal

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Questions about the work of the company

About us

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Affiliate Program Questions

Referrals

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Technical questions

Questions about technical issues

q1
How long to wait until the first profit?faq-icon

If you choose the Starter plan, your first profit will appear after 1 hour of your deposit. If you choose the VIP plan, you need to wait for 30 days before you get your profit.

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What payment systems users can use to deposit and withdraw?faq-icon

BTC, ETH, USDT TRC20, LTC and DOGE

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How quickly are funds withdrawn?faq-icon

When you create a request, it is instantly processed by technical support. Delays of up to 12 hours are possible due to the work of payment operators.

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What is the minimum deposit and withdrawal amount?faq-icon

Minimum deposit is $10; and minimum withdrawal is $5 for all currencies.

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How many deposits can I open at the same time?faq-icon

There are no restrictions, you can create any number of deposits.

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How to deposit and withdraw funds?faq-icon

After registration, we will create an investment account for you. Replenishment and withdrawal of money takes place through it.

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What does the company do?faq-icon

cashingmine.com trades on financial exchanges. We work with cryptocurrencies. The staff employs experienced traders who draw up investment plans.

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Does cashingmine.com work legally?faq-icon

Yes, we are an officially registered company. Registration number 14181260.

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Does the company guarantee the security of personal data?faq-icon

Yes. We use DDoS and SSL protection, so fraudsters will not gain access to personal data.

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Where is the company's office located?faq-icon

Our office address is located at 3 Ashmore Cl, London SE15 5GY, UK.

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How Do I Get Passive Income?faq-icon

By inviting friends, you receive a registration bonus, as well as a percentage of income.

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Can I participate in the referral program without making a deposit?faq-icon

No, the referral program is only available after making a deposit. You should try investing before introducing it to others.

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Is it possible to invite family members through the referral program?faq-icon

You can, but there is one condition. You cannot create accounts from one device. In this case, they will be blocked.

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Where does the profit from the referral program go?faq-icon

It is transferred to your account balance. You can withdraw funds in the same way as earning income.

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How many people can I invite through the referral program?faq-icon

We do not limit the number of invited friends.

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How do I invite friends?faq-icon

In the personal account there is a referral link, by which friends can register.

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What if I forgot my password?faq-icon

When you enter the site, a password recovery function appears, you can use it. To do this, you need to know the mail to which your personal account is linked. The recovery procedure is standard; a password reset message is sent to the e-mail. You can also contact support.

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How do I change my investment plan?faq-icon

It is selected during registration. If you want to change the plan, find the corresponding item in your personal account or contact technical support.

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Are there any age restrictions when registering?faq-icon

A user over 18 years of age can create an account.

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What investment functions does the service have?faq-icon

We offer 2 plans with different minimum amounts and percentages. When registering, you can choose one of them.

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How can I contact support?faq-icon
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How long does the support service respond?faq-icon

We try to start resolving the issue immediately. If the problem is complex, it may take up to 2 days.